The dental receptionist hates me.
Dental people always hate me.
I think this is because dental people tend to be fastidious, routine-and-habit people and I tend to be more the, “We-get-there-when-we-get-there-and-YOWZA-how-old-is-that-banana on the floor?” –type.
So far today I have managed four breakfasts, four basically clothed people, two swim lessons, one toddler gym session, snacks in the car and a perfect 11:42 arrival at the dentist.
“This,” I say proudly, “is Mary, she’s here for her 11:45.”
“It was an 11:15,” the woman says. She is trim and tall, in pressed pink scrubs.
“It was?” I say. “Sheesh, I wrote down 11:45.” (Lie. I write NOTHING down. I don’t even own a calendar. I’ve had the “this-year-I-will-use-a-calendar” resolution as many times as I’ve had the “I-will-learn-to-carry-a-purse” resolution.)
“It’s my fault,” I say, “I’m sorry.”
She glaring at me. She’s fabulous at it. Right away I hate myself.
I have a stain on my shirt, don’t I? I totally do.
And my boobs. They sag, right? Since the baby? I know. I know.
“So, um,” I say. “What can we do?”
“It’s a broken appointment.”
“Ooookay.”
On my hip, Eden is covered head-to-toe in the applesauce she drank from the to-go pouch in the car. Mare and Ren are rolling around in the play space. Eden screeches, I set her down, straighten myself out and try to look adorable and worthy of sympathy.
Eden clomps away and that’s when I notice she’s only wearing one pink patent leather shoe.
“We charge for broken appointments,” says Bright Smile, The Eminently Hostile.
“Awesome,” I say. We have no dental insurance. Just walking in here is giving me the heebee-jeebees. (NO X-RAYS AND NO CAVITIES, CLEAR?)
“Forty dollars,” she says.
“Okay,” I say.
“And we’ll send you a letter, warning you.”
“Oh.” (I’m not going to ask whether it’s really necessary to send a letter when you’re doing a superb job of this little verbal warning.)
“After your third broken appointment, we send you a letter suggesting maybe this isn’t the practice for you.”
Holy shit this totally isn’t the practice for me. But it might be the practice for my kid’s teeth, and that’s a whole other issue.
She says she can fit us in at quarter of one. I say great, see you then. Eden doesn’t want to leave because she loves the little slide in the corner. Mare and Ren are bickering over blocks and it’s entirely possible that I raise my voice a decibel above “dulcet and charming” as I instruct them to get their patooties out to the car.
Oh my God this car is disgusting. I need to clean the car and the baby and I need to balance my checkbook and tweeze my eyebrows and call my grandmother.
We stop at the Starbucks drive through where I order an iced coffee and two lemon loaves. My plan is to idle the kids in the gas station with a movie while I sort trash and scrape old Cheerios out of the upholstry.
I think maybe the lemon loaves are lunch. Oh, no, wait, here’s some crackers, they can have those, too.
We’re at the window and that’s when I realize I don’t have my wallet.
Where the hell IS my wallet?
I gaze sadly at the cold iced coffee sweating on the counter as I drive away from it and back to the house. I leave the kids idling with the movie playing and grab a garbage bag. While I’m sorting old Starbucks bags and coloring pages from gymnastics, I’m thinking about coffee and where my wallet could be and what I am going to do with the rest of my afternoon.
When is the Dr. Pearl appointment?
Monday, Ren got a bad splinter and by the time we went to get Mare’s stitches out Tuesday, Ren’s foot was pussing. So after he took out the sutures, Dr. Button took the scalpel to Ren’s foot, took the splinter out and everything looked okay except now it’s black and leaking again. Dr. Button is on vacation so Dr. Pearl is going to look at it.
I’m pretty sure that’s at 1:45.
Oh no. Wait. Was that the dentist appointment?
Ohmahgawd back in the dental office there was a 1 and a 45. Was it quarter-of-one? Or 1:45?
Is there any chance I have some sort of special math dyslexia?
Where is my wallet?
Oh! I find it! — Under the front passenger seat. Is there enough time for Starbucks?
(Gee, I don’t know, Liz, that depends was the appointment for 12:45 or 1:45?)
I drive back to the dentist’s office and sit in the parking lot in an agony of indecision. The movie is going, the girls are happy, and it’s 12:38. I’m pretty sure 12:45 is the time but I can’t bear to drag all my kids in there only to have that woman tell me that it was for 1:45. And then I will have to break a second appointment because I am pretty confident Dr. Pearl was for 1:45 and I feel rotting flesh trumps tooth cleaning.
I decide to drag everyone in. Eden’s still covered in apple sauce only now it smells a little sour. I totally forgot about her shoe problem. She sounds like a trotting horse with one pink mary jane hitting the floor followed by her bare foot. CLOP, smack, CLOP, smack.
“So, um,” I say. I pull out my Blue Cross card. I’m so proud I have my wallet. “I, ah, I want to check and see if we have any dental coverage, and, ahh …”
I was figuring that if the appointment was for 1:45 it made perfect sense that I was stopping back in to check insurance ahead of time. If the appointment was for 12:45, then Happy Shiny Tooth Woman would make that obvious by signing me in and getting things started.
But she’s looking at me like she thinks I should have been drowned at birth.
The appointment was for 12:45. GREAT. I fill out paper work while Eden throws herself down the slide. Her sisters cheer and encourage her to do it again, backward.
Finally, we’re all escorted back to Dr. Shiny’s little dental chair. Part of me thinks it would be wise to let her go by herself and keep the littles next to the slide and the People Magazine. But I’m actually not comfortable letting a seven year-old be examined alone, yet.
So I set Eden and Ren in front of a little pile of books at Mare’s feet and Mare puts on her sunglasses and proceeds to be tortured not by the squeegee or the stuff or the goop, but by the fact that for twenty straight minutes she can’t talk.
That’s when Ren falls backward off the chair landing on the linoleum with a sick crack of her head.
For some ungodly reason I drag her screaming self out to the lobby. I think I thought it was discrete, or something.
She’s wailing, Shiny Woman is glaring, Schmoopy’s clop-smacking it over to the slide, I’m asking for ice and thinking NATASHA RICHARDSON OHMAWGAWD.
After a few minutes Ren stops wailing, a member of the practice who is an MD looks at her and says she’s fine, and we all gather ourselves and get back to Mare.
“Mrs. Schwarzer,” Dr. Shiny says (12 years, and I still LOVE that. Makes me feel so grown-up). “I have to compliment you on Mary’s teeth. Seriously, this is one of the healthiest mouths I’ve seen in a while. “
“Oh, that’s great, to hear,” I say. “Listen, would you mind stepping out into the lobby for me again and repeating that extremely loudly?”
I check out and pay and ram everyone into the car and head for the doctor’s office.
Time for Starbucks? — No.
The children complain of hunger and stickiness and all I can think about is that sweating iced coffee sitting all lonely on the window sill.
Dr. Pearl sends us right to x-ray and then back to her office to consult.
“The x-ray doesn’t show any foreign body in her foot,” she says. “There may still be something in there and we need to get it out. Or this may be an infection and we need to drain the pus. The problem is that if it is an infection, I’m afraid if we cut we could spread it to her blood.”
I sit in silence for a second. I learned to do this with Eden, to control the pace, give myself time to think. Then I say, “Let me be sure I have this,” and repeat back what I think I heard.
“Yes,” she says.
“And the alternative?”
“Antibiotics.”
“And if she’s on those for a day or two does that improve our chances of avoiding a blood infection when you open her up?”
“Exactly,” she says.
“Let’s do it.” I say. “Hey, Ren?” She is sitting on the exam table admiring the poster of the cat on the wall. “We don’t think the splinter is still in there. We think you have germs in the cut the splinter made. Dr. Pearl is worried that if we touch it the germs will spread. So she wants to give you medicine, a kind that kills germs from the inside.”
“O’tay,” she says. “Will it hurt any more?”
“Well, we hope not, but we’re not sure about that part. If you start the medicine tonight it could start to feel better as early as tomorrow morning. If it doesn’t, we’ll come back here and Dr. Button will look at it again and we’ll decide what to do next.”
“O’tay,” she shrugs.
“Mrs. Schwarzer,” Dr. Pearl says (I STILL love that). “You’re really an excellent advocate for your child. It’s fun to see.”
“Oh, wow,” I say. “Thanks. Hey, listen, if I just pick up my cell, here, and call to confirm my kid’s dental appointment, do you think you could say that again, really loudly in the background?”
















